Frequently Asked Questions

Frequently Asked Questions

How long does shipping take?

Orders placed before 2pm AEST on business days are dispatched the same day. Delivery takes 2-4 business days to metro areas and 4-7 business days to regional areas. For full details, see our Shipping Information page.

Do you offer free shipping?

Yes! We offer free standard shipping Australia-wide on all orders over $99. Orders under $99 incur a flat rate shipping fee of $9.95.

Can I return a product?

We accept returns of unopened, unused products within 30 days of purchase. Please see our Returns & Refunds policy for details on how to initiate a return.

Are your products TGA approved?

Yes. All supplements sold on Nutrition Market are listed or registered with the Australian Therapeutic Goods Administration (TGA), meeting Australian standards for safety, quality, and efficacy.

Who selects your products?

Every product in our range is hand-selected by our team of qualified clinical nutritionists. We take a curated approach, only stocking supplements that meet our strict standards for quality, evidence-based formulations, and transparent labelling.

Can I get personalised supplement advice?

Absolutely. Our qualified health practitioners are available to provide personalised guidance based on your health goals. Contact us to arrange a free consultation.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and PayPal. All transactions are securely processed and your payment details are never stored on our servers.

How do I track my order?

Once your order has been dispatched, you will receive an email with your tracking number. You can also check your order status by logging into your My Account page.